Give your guests a 5-star concierge experience
Upsell products and services while providing a personalised, effortless experience to your esteemed guests.
No setup fees
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Facilitated over $860M in transactions
Anticipating and meeting your guests' needs is what sets you apart. It's what you already do best. Now, imagine taking that one step further.
With a touch of AI, your booking and concierge processes become smarter and more seamless, allowing you to upsell hotel events and services naturally, while delighting your guests.
The numbers speak for themselves
Real results from properties just like yours
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15%
Average revenue increase
per booking
That's $2,400+ extra per month for a 50-room property
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3x
Higher upsell conversion
vs. manual concierge
Turn more inquiries into confirmed bookings
94%
Guest satisfaction rate
5-star reviews
Guests love the instant, personalized service
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60%
Reduction in staff workload
on booking inquiries
Free your team to focus on high-touch moments
For the hotel/residence:
Turn every booking into an opportunity to delight and generate revenue
TRULY PERSONALISED
Every guest gets an experience tailored just for them
Your digital assistant uses AI to find relevant public information about your guests and tailor the interaction to their preferences. It can suggest additional services, experiences, or upgrades that fit their profile, effortlessly increasing satisfaction and sales.
Result: 40% higher guest engagement
REVENUE GROWTH
Boost your profits by up to 15% per booking
The VAUNTos Spotlight Concierge promotes your hotel's services and events directly during booking. Guests can add experiences and pay instantly, leading to higher revenue per booking.
Result: $8,500 average monthly upsell increase
YOUR BRAND, YOUR VOICE
Keep everything perfectly on-brand
Your digital concierge reflects your identity, from tone of voice to design. The chatbot can be fully customised to match your hotel's look and feel, ensuring consistency across every touchpoint.
Result: Seamless brand experience
For your guests:
COMPLETE CONTROL
They can choose their floor and room
Give guests (or their assistants) more control over their stay. This small detail creates a sense of ownership and excitement before they even arrive.
INSTANT RESPONSES
No more back-and-forth
Traditionally, booking experiences or services requires time-consuming exchanges with the concierge. With your digital assistant, guests can skip the waiting and enjoy instant responses.
SEAMLESS EXPERIENCE
Everything is automatic and effortless
Through the digital concierge, guests specify what they need. The AI suggests available options and lets them book and pay instantly, all in one smooth interaction.
Built by real estate experts, powered by AI
We understand the level of need for touch points in luxury hospitality. VAUNT uses AI solutions to make the space better and easier for both properties and their guests.
With over $4.5 billion worth of properties using VAUNT and facilitating over $860M in transactions, we combine real estate expertise with cutting-edge AI to deliver exceptional results.
$860M+
Transactions Facilitated
$4.5B+
Property Value Using VAUNT
Real Estate Experts
Deep understanding of luxury hospitality touch points
Fast. Personalised. On-brand.
Everything is booked and confirmed quickly, exactly what your guests expect from a 5-star experience.
Frequently asked questions
Everything you need to know about VAUNT Spotlight
Will this integrate with our existing booking system?
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How much does it cost?
What kind of support do you provide?
Is guest data secure?
Can we customize the AI's personality and responses?
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